Terms & conditions

Effective date: 28 August 2026.

1. Introduction and acceptance

These terms and conditions ("Terms") constitute a legally binding agreement between the User and AstroVed.com Pvt. Ltd. ("Company", "we", "us" or "our"), governing access to and use of Suited by AstroVed (the "Platform" or the "Service"), a Vedic marriage-compatibility service. By creating an account, or by accessing or using the Service in any manner, the User agrees to be bound by these Terms and by the Privacy Policy, which is incorporated by reference. If the User does not agree to these Terms, the User must not access or use the Service.

2. Definitions

• "Company" means AstroVed.com Pvt. Ltd., its successors and permitted assigns.
• "Platform" or "Service" means the Suited by AstroVed website, application and all related features.
• "User" means an individual who registers for or otherwise uses the Service.
• "Credits" means the prepaid, non-transferable units, purchased on a one-time basis, that unlock premium compatibility checks on the Platform and that carry no monetary value.
• "Premium check" means a compatibility check unlocked by spending one Credit, which includes a deeper report, a downloadable PDF, unlimited chat on that match, and permanent history for that match.
• "Content" means the reports, scores, charts, dasha timelines, remedy suggestions and chat responses generated through the Service.

3. Eligibility and legal capacity

• The User must be at least eighteen years of age to create an account or make a purchase on the Platform.
• The User must have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.
• The information the User provides when registering, and the birth details submitted for any compatibility check, must be accurate to the best of the User's knowledge.

4. Account registration and security

• The User is responsible for maintaining the confidentiality of login credentials and for all activity that occurs under the User's account.
• The User must notify the Company promptly on becoming aware of any unauthorised access to, or use of, the User's account.
• Where a User enters a prospective partner's birth details to run a compatibility check, the User represents and warrants that the User has obtained that person's consent to share such details with the Company for that purpose.

5. The service

The Service provides Vedic compatibility analysis, including Kundli and horoscope matching, an Ashtakoot Guna Milan score, Mangal (Manglik) and Nadi dosha checks, birth charts, dasha timelines and remedy suggestions, offered for guidance, self-reflection and cultural or spiritual insight. Results are interpretive in nature, are generated using traditional astrological methods together with automated analysis and third-party processing services, and depend on the accuracy of the birth details supplied by the User. The Service does not constitute professional advice of any kind, and the Company does not guarantee any particular outcome for a relationship or marriage. See the Disclaimer for the full statement of the nature and limits of the Service.

6. User obligations and acceptable use

The User agrees not to:

• use the Service for any unlawful purpose or in a manner that infringes the rights of any third party;
• submit inaccurate birth or account details, or submit another person's birth or personal details without that person's consent;
• scrape, crawl, reverse-engineer, decompile, or otherwise attempt to extract data or source code from the Service beyond the normal use of the User's own account;
• interfere with or disrupt the security, integrity or performance of the Service, including its payment systems; or
• share, resell, sublicense or otherwise transfer the User's account or Credits to another person.

7. Credits, pricing and payment

• Premium checks are unlocked using prepaid Credits, purchased as one-time Credit packs through Razorpay, the Company's Payment Processor. One Credit is spent per premium check.
• All Credit-pack purchases are one-time charges, quoted and charged in Indian rupees, inclusive of applicable taxes. The Company does not offer subscriptions and does not establish any auto-debit, e-mandate or other recurring billing arrangement.
• Credits do not expire, are non-transferable between accounts, and hold no monetary value outside the Service. Credits cannot be exchanged for cash.
• Card and other payment-instrument details are entered directly into, and handled entirely by, Razorpay; the Company never receives or stores full card data. See the Privacy Policy.

8. Free tier

Every account may run a limited number of free compatibility checks each month, currently five. The free monthly allowance is provided at the Company's discretion, may be varied from time to time, and the Company will make reasonable efforts to communicate any material change to registered Users.

9. Cancellation and refunds

Cancellation of purchases and the circumstances in which amounts paid for Credits are refunded, including the automatic exceptions that apply, are set out in full in the Cancellation and Refund Policy, which forms part of, and is incorporated by reference into, these Terms.

10. Intellectual property

The Suited name, the Suited by AstroVed branding, and the Service's design, text, reports, charts and underlying software are owned by, or licensed to, the Company and are protected under applicable intellectual property law, including the Copyright Act, 1957, and the Trade Marks Act, 1999. Subject to compliance with these Terms, the Company grants the User a limited, personal, revocable, non-transferable licence to access the Service and to download the User's own reports for personal, non-commercial use. No other right, title or interest is granted.

11. Third-party services and links

The Service relies on and links to certain third-party services, including Razorpay for payment processing and the automated analysis and third-party processing services referred to in the Privacy Policy. The Company separately makes available optional paid consultations with human astrologers, which are booked and delivered independently of the Service and governed by their own terms. The Service may also contain links to third-party websites. The Company does not control, and is not responsible for, the content, policies or practices of any third-party service or website.

12. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranty of any kind, whether express, implied or statutory, including any implied warranty of accuracy, reliability, merchantability or fitness for a particular purpose. The full statement of the nature and limits of the guidance provided through the Service is set out in the Disclaimer, which forms part of these Terms.

13. Limitation of liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special or consequential loss or damage arising out of or in connection with the Service, and shall not be liable for any decision taken, or not taken, by a User in reliance on a compatibility report, chart, remedy suggestion or chat response. Subject to applicable law, the Company's aggregate liability to a User arising out of or in connection with the Service shall not exceed the total amount paid by that User to the Company in the twelve months preceding the event giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

14. Indemnification

The User agrees to indemnify and hold harmless the Company, its officers, employees and agents from and against any claim, loss, liability or expense, including reasonable legal costs, arising out of the User's breach of these Terms, misuse of the Service, or violation of any applicable law or third-party right.

15. Suspension and termination

A User may stop using the Service, or request deletion of the User's account, at any time by contacting the Company. The Company may suspend or terminate an account that breaches these Terms, that the Company reasonably believes to be fraudulent, or that misuses the Service. Where an account is terminated for cause, any remaining Credit balance may be forfeited to the extent permitted by applicable law.

16. Force majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from a cause beyond its reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, governmental action, internet or telecommunications failure, or failure of a third-party service, including the Payment Processor.

17. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles. Subject to clause 18, the courts at Chennai, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

18. Dispute resolution

The parties will first attempt in good faith to resolve any dispute arising out of or in connection with these Terms through direct negotiation, by contacting the Company as set out in clause 21. If a dispute is not resolved within thirty days of being raised, either party may refer the dispute to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual agreement, with the seat and venue of arbitration at Chennai, India, and the proceedings conducted in English. This clause does not prevent either party from seeking interim relief from a court of competent jurisdiction at Chennai.

19. Severability, waiver, assignment and entire agreement

If any provision of these Terms is held invalid or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect. No failure or delay by the Company in exercising a right under these Terms operates as a waiver of that right. The User may not assign or transfer any right or obligation under these Terms without the Company's prior written consent; the Company may assign these Terms in connection with a merger, acquisition or sale of assets. These Terms, together with the Privacy Policy, the Cancellation and Refund Policy and the Disclaimer, constitute the entire agreement between the User and the Company in relation to the Service and supersede any prior understanding.

20. Amendments to these terms

The Company may amend these Terms from time to time to reflect changes to the Service or to applicable law. The "Last updated" date at the top of this page will change whenever these Terms are revised. Continued use of the Service after an amendment takes effect constitutes acceptance of the amended Terms.

21. Grievance redressal and mandatory disclosures

The following disclosures are made pursuant to the Consumer Protection (E-Commerce) Rules, 2020 and the Intermediary Rules:

Questions about these Terms, or a grievance relating to the Service, may be sent to the Grievance Officer named above or raised via the Contact us page.